Module 3: Reporting & Metrics

CLMS Oversight and Analytics

Managing CLMS Compliance

The Community Lodges Management System (CLMS) is the official tracking system for DAP activities nationwide. As State Chair, you're responsible for ensuring lodges in your state use CLMS consistently and accurately. Good CLMS data demonstrates your state's impact and supports funding and recognition efforts.

Understanding CLMS

CLMS tracks DAP activities including:

  • School presentations and students reached
  • Community events and participation
  • Volunteer hours contributed
  • Materials distributed
  • Red Ribbon Week activities

This data aggregates from lodge to district to state to national levels, creating a comprehensive picture of DAP's impact.

Your CLMS Responsibilities

As State Chair, you should:

  • Monitor reporting compliance: Track which lodges are and aren't reporting
  • Review data quality: Look for obvious errors or inconsistencies
  • Generate state reports: Pull data for your own reporting needs
  • Support struggling users: Help lodges that have difficulty with the system
  • Train new users: Ensure new Lodge Chairs know how to use CLMS

Driving Reporting Compliance

Getting all lodges to report consistently is a common challenge:

  • Set expectations clearly: Communicate that CLMS reporting is required, not optional
  • Include in training: Cover CLMS in all Lodge Chair orientations
  • Monitor regularly: Check reporting status at least monthly
  • Follow up promptly: Contact non-reporters before gaps grow large
  • Recognize compliance: Acknowledge lodges that report consistently

Common CLMS Issues

Lodge doesn't know login: Help them recover credentials through lodge secretary or CLMS support.

Chair doesn't know how to use it: Provide training or pair with experienced user.

Activities not being recorded: Create simple logging templates for events that can be entered later.

Data looks wrong: Follow up to understand discrepancies—typos, duplicates, or misunderstandings of categories.

Analyzing State Data

CLMS provides powerful analytics capabilities:

  • Compare performance across districts and lodges
  • Track trends over time
  • Identify seasonal patterns
  • Measure progress toward goals
  • Generate reports for state leadership

Using Data to Drive Improvement

Data analysis should lead to action:

  • Share rankings to create healthy competition
  • Highlight success stories from high performers
  • Target support to lodges with declining activity
  • Adjust goals based on what data shows is achievable
  • Report honestly on both successes and challenges

Knowledge Check

Complete the quiz to test your understanding of this lesson. You need 70% to pass.